IP Telephony - Call Center Integration

Alston Tascom, Inc. - A comprehensive call center database information and network telephony system.

CCS, Inc. - Software which integrates existing telephone systems with host data to provide features such as screen pops, intelligent routing and auto-dialing.

ChaseData Corporation - Sells predictive dialing systems and call center software for small and medium companies.

Chrysalis Software - Chysalis focuses on providing custom and packaged solutions which augment the Nortel Call Center product line.

Citel Technologies - Makers of the CITELlink IP and SIP Handset Gateways that bridge legacy Digital and Analog telephone users to IP PBXs, IP Hosted/IP Centrex, and SIP services across multiple vendor platforms such as 3Com, BroadSoft, Mitel Networks, and Sylantro Systems.

Computer Talk Technology - A call center solutions company specializing in server based automatic call distributors (ACD) and interactive voice response (IVR).

Computer Telephony Solutions, Inc. - Offering interactive voice response, intelligent call routing and ACD software.

ComTek International - Design, development, implementation and support of distributed CTI and IVR software solutions.

Cytech Marketing Group, Inc. - PC based automatic and predictive dialers for lead generation and telemarketing.

Dialogic Corporation - Dialogic designs and manufactures Computer Telephony components for voice FAX, Speech Recognition, IP Telephony, Telephone companies, wireless and Call Center applications

Dialpro Northwest, Inc. - Providing call center and other CTI products for North American businesses.

Eletech Enterprise Co. - Digital recorder that logs up to 64 channels of telephone calls. Record, store and manages telephone conversations.

Emerging Voice Technology, Inc. - Software development company specializing in voice applications development, call center automation and line quality testing.

E3Net - Specialises in computer telephony solutions software, including voice and data verification and confirmation applicatons.

EPOS Corporation - Interactive Voice Response and Web self service solutions for education, Human Resources, utilities and government.

Genesys Corporation Homepage - Enterprise Interaction Management software. Features open, scalable framework and integrated applications that enable call and contact center solutions for voice, Internet, and email.

Interactive Intelligence, Inc. - Computer telephony solutions for enterprises and call centers providing PBX, ACD, IVR and unified messaging functionality.

Interactive Telesis Inc. - Provide IVR services, automated consumer surveys for credit/prepaid calling cards, digital recording and playback services, store/dealer locators, automated shareholder communication.

IntraNext Systems - Offering the NextSys range of CTI client and server products.

IP5 Corporation - Computer telephony systems. Call center. VoIP VoATM. UnPBX, NT-PBX. CT software.

ISDN Technologies - Call center predictive dialers.

Java (TM) Telephony API - Sun's JTAPI specifications website. Software provides various call center services.

Komtel, Inc. - Interactive voice response, web-based reporting applications and services for merchandisers and mystery shoppers.

Line4, Inc. - Computer Telephony Integration software solutions for call centers.

MarkeTel Systems - Providing predictive dialers to improve the productivity of outbound call centers.

MASTAR - Answering service software that integrates with DID, digital telephone switches and ISDN, and offers message management, paging and billing.

Maxxar Corporation - Full service provider of computer telephony integration and electronic data access solutions.

Micro Delta Corporation - Computer based autodialers for lead generation, emergency notification and school to home telecommunications.

NetCall Telecom - Intelligent telephony services for more efficient customer response, qualification and conversion.

NEX, Inc. - Provider of Computer System Assembly and Integration Services for CTI, Internet Appliances and Industrial Computers.

Noble Systems Corporation - Offering predictive dialers and intelligent inbound call routing products to support blended call centers.

Periphonics - Develops, markets and supports products and professional services for Computer Telephony Integration and Telecom Enhanced Network Services.

Quality Call Solutions - QCS, a provider of call/contact center solutions since 1991, offers CTI and IVR products, computer telephony and services.

SynreVoice Technologies Inc. - Specializes in providing state-of-the-art computer telephone integration (CTI) and automated voice processing systems.

TALX Home Page - Providing services and software including interactive voice response (IVR) and CTI.

Telenet Solutions - Computer Telephony Integration consulting and systems installation specialists.

U.S. InfoTel - Provides predictive dialing solutions for the call center industry.

Welltech Computer Co., Ltd - Offering CTI products. Located in Taiwan.

Windows to Technology - Solutions for business, telecommunication equipment.

XTEND Communications - Supply computer telephony integration (CTI) solutions for specialized vertical markets including healthcare, hospitality and public safety. Provides a listing of current distributors and development partners.