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IP
Telephony - Speech Technology

Active
Phone Server -
Comprehensive personal phone assistant software - autodialer,
forwards messages, records answers, e-mail checker, ISP dialer,
Caller ID, event reminder.
Adducive
- Silicon Valley based voice user interface design consulting,
with expertise in over-the-phone speech recognition applications
using technology from Nuance and SpeechWorks.
Alternate
Access - Provides e-business solutions for companies who value
the telephone as their communication lifeline to customers.
Amcom
Software, Inc. - Speech recognition applications for
high-traffic call centers; apps include IVR, directory transfer,
paging and others.
Artix
line, fax servers, voice broadcasting system, Intel/Dialogic
boards - Artix specializes in development software based on
Intel/Dialogic boards such as fax servers, voice and fax
messaging. Based in Russia.
Audissey
Communications, Inc. - Specializes in the development of
speech recognition applications for use over the telephone
concentrating on the human factors side of their services.
BlueChip
Technologies - Develops scalable speech recognition and
wireless technology. Co-invests and integrates its technology with
partners. Based in Ireland.
Call
Center Consultancy in India - Wide ranging call center
consultancy includes web design and networking practices. Based in
Chennai, India.
Call
Handling - Specializes in providing call handling in the
corporate and private sector.
Callsys
customer contact system - Provides self serve and agent
assisted telephone and e-mail transaction handling. Both inbound
and out bound systems are supported. Based Australia.
Celtic
Communications - Designs, develops, implements and supports
integrated telephony solutions for small and mid-size enterprises
including facilities for ACD, wireless LAN, unified messaging and
call analysis. Site has a 'telephony glossary of terms'.
CG-Coreel
Logic Systems Ltd., India - Products include Digital Exchange,
voicemail systems, IVR and general telecommunications.
Cherrytree
International Ltd. - Netherlands based provider of integrated
VoIP telephony solutions, network management, and website content
management. Also has Minneapolis office.
CoAssure
- Provides an external third party regression testing service for
telephony applications which thoroughly exercises all paths of IVR
dialogs. Provides detailed reports of voice dialog bugs and error
cases.
Computer
Assisted Telephony Systems - Provider of interactive voice
response and CTI solutions, voice mail, fax-on-demand, Web design.
IBM Business Partner in South Africa
Computer
telephony voice cards - Intel Dialogic voice cards, voice and
fax cards by Rhetorex and Pika technologies, voice mail software
and fax broadcasting software packages.
Comsys
- Global provider of speech technology driven applications and
value added services for telecom operators, financial institutions
and enterprises, based Netherlands.
Conita
Technologies - Conita/Avaya sells broad portfolio of
communications solutions and services. Designs, builds, deploys
and manages networks for enterprises integrating natural language
speech recognition, TTS, and telephony technologies with
enterprise software. Serves global, international, and
multi-lingual customers.
Cothern
Computer Systems - Consulting house specializing in the full
range of IBM speech solutions for web-based, client-server or
both.
Datapulse
- Supplier of call center and computer telephony software products
to organizations in markets world-wide.
Digital
Union - UK web integrator company providing IVR, VoiceXML plus
muli-channel strategies using the majority of the IBM Websphere
portfolio of software. Also provides strategic sourcing connecting
suppliers and customers.
DSP
Group, Inc. - Supplier of speech recognition hardware for
telephone applications.
EasyIVR
Voice Services - EasyIVR is an IVR outsourcing and voice
broadcasting service center. Campaigns can be managed online,
including reporting and message management.
eBiz
Infosystems Inc - White Paper - Explores the issues of voice
enabled application building in enterprises.
Engenic
- Specializes in the development of voice systems and provides
application development tools. TeleFlow development software,
available for download, can be used to create voice applications
and portals.
Enterprise
Integration Group. - A consulting and design firm for IVR and
VoiceXML applications.
Fluency
Voice Technology - Supplies interactive speech recognition
applications to large enterprise call centers using its speaker
independent voice application framework based on Java and VoiceXML.
HTI
Voice Solutions - Systems integrator and application
developer, creating self-service solutions using advanced CRM, IVR,
CTI and natural language speech recognition technologies.
HTK
Limited - UK based firm specialising in advanced Interactive
Voice Response (IVR) and convergent communications solutions,
applications and fully managed bureau services. Has speech
recognition, text-to-speech and speaker verification capabilities.
IA&A
Technologies - Customized interactive phone solutions for
businesses offering 24x7 phone access to information, booking,
ordering, time and attendance, recording, and callback services.
Callers can help themselves via dialogues using speech commands or
phone keys.
IBM
WebSphere Voice Server - Enables developers to develop and
deploy voice-enabled e-business solutions.
InfoTalk
- Provides multi-lingual conversational speech recognition
software in Asia.
Interactive
Media - Italy based company designs and delivers integrated
IVR applications combining speech recognition, fax, conference,
VoIP, SS7 systems and computer/telephony technologies.
InTouch
Digital Systems - Provides CT software for Windows 2000, NT,
with voicemail, audiotext, auto-attendant, IVR, outdial,
follow-me, web-access and faxback. Aimed at small to medium sized
companies.
Invotec
- Telephony systems integration consultants offering
speech-enabled IVR, call center solutions and services for
enterprise and telecommunications service providers.
IP-Globalnet
- Offers wide range of custom IVR, speech recognition, speech
synthesis, call center, web interface services based in Belgium.
Iron
Horse Technologies - Specializes in telephony programming and
solutions, using Periphonics PeriProducer.
iVoice
- Designs, manufactures and markets voice and computer telephony
communications systems for small and mid-size businesses and
corporate departments. Provides IVR products that are "people
oriented," with features that can be readily used without
special training or manuals. Principal products: Unified
Messaging, iVoice Voice Mail, iVoice IVR, Patient Reminder and
speech recognition products.
IVR
Q-Voz - IVR and SMS service provider in USA, Mexico, and Latin
America for the Hispanic market
Loquendo
- Global speech technology company, based in Turin, Italy,
providing technology and solutions that enable voice interaction
with information in 14 languages.
LumenVox
- Provides a PC-based speech system for businesses, distributors
and service providers. Products include ArtiSpeech - a software
program that integrates directly into any TeleVantage 6 server to
speech enable call directory, email, voicemail, and IVR.
Message
Technologies, Inc. - IVR programs for patient compliance,
locators, and event registration with integrated marketing
support.
Microworks
Software Company - Developers of custom voice applications
such as voice mail, zip code retrieval, elderly patient
monitoring, call cost accounting.
MikeT
DSP Solutions - Tool kits and specifications of DSP algorithms
for line and acoustic echo canceller, DTMF, call progress, caller
Id signal detectors for client-side telephony and VoIP. DSP
consulting, white papers on adaptive filtering.
Nemesysco
Voice Analysis Tools - Develops vocal lie-detectors,
emotion-detectors and love-detectors for various uses such as
security, fraud-prevention, border check points, customs points,
banks, insurance companies and private uses.
NSC
Natural Speech Communication - Specializing in Automatic
Speech Recognition (ASR) for wireless and wireline implementations
with superior performance characteristics under severe noise
conditions.
Nuance
Communications - Develops speech recognition, voice
authentication, text-to-speech and VoiceXML based voice-browsing
products and development tools for telephone access.
Open
Source Telecom - A vendor of open-source based hardware and
software solutions for the CTI and IVR market.
Opticom
- German-based provider of measuring systems that determine
perceived voice, audio and video quality of bandwidth limited
channels and compression schemes.
Outlook
Reminder - Appointment reminder by phone, free Microsoft
Outlook add in, Voicent Gateway application.
Packaged
Speech Applications for Voice Self-Service. - Apptera Inc.
simplifies deployment of IVR by providing configurable packaged
applications such as a financial services suite, funds tranfer,
atm, name and address capture, mortgage quote.
Parlance
Corporation - Their NameConnector utilizes speech technology
to enable callers to dial one number, say the name and get
connected to anyone in the enterprise.
Parwan
Electronics Corporation - Auto attendant, voice mail, IVR, and
all other computer telephony software.
Personal
IVR - Personal answering machine running on W2K/XP with speech
recognition capabilities. 15 day trial download.
Philips
Speech Processing - Develops large vocabulary natural language
understanding software as well as VoiceXML and SALT based speech
technology for multi-modal applications.
Phonepad
- Collection of telephony resource links including PC to phone,
voice over IP, wireless, telecomunications jobs, telecomunications
news, enterprise networks, Bluetooth, WAP, cellular/PCS, internet
phone, telephony tutorials, cheap long distance rates.
Phonetic
Systems, Inc. - Developer of speech recognition software for
automated directory assistance.
Predictive
Dialer AS/400 CTI Solutions - Argent Technologies uses AS/400
to control enterprise phone systems.
Pronexus
- Computer telephony applications specialist providing turnkey CT
solutions such as information portals, automated account access,
outbound dispatch messaging and VBVoice, a RAD tool for building
wired and wireless CT applications.
Second
Tier Interactive Voice Response Equipment - Buys, sells,
leases, services, and supports major brands of interactive voice
response equipment including Syntellect, InterVoice, Brite, and
Periphonics.
Sigmacom
Computer Telephony Solutions - Netherlands based online shop
for new and refurbished Intel Dialogic voiceboards.
Simex
Telecommunications - Software and hardware solutions for
speech technology, voice over IP, computer telephony, DSP.
Consulting and project management for telecommunication projects
in Eastern Europe.
Speech
Design Carrier Systems - German based company providing wide
variety of speech based services: multimedia messaging, voice
mail, mobile solutions, SMS-to-voice, text-to-speech, mailbox,
call center auto-attendant, music-on-hold, telefonanlage,
anrufbetreuung, sprachspeicher, anrufbeantworter, wartemusik.
Speech
Solutions - Provides access to employees, information and
services via the telephone using its Speech Directory.
SpeechSoft,
Inc - SpeechSoft provides CT Software for Windows 2000, NT,
with Voicemail, Attendant, IVR, OutDial and Faxback.
Spirit
Corp. - DSP Software Source - Eclectic international
communications consultants company conducting high-end software
project management, development (DSP: fax modems, data modems,
telephony, speech/audio processing; GPS; ASIC; 3D recognition, TI
TMS320C54x platform) and licensing.
SRC,
The Speech Recognition Company - European provider of
high-performance speech technology solutions for telephony and
desktop to the corporate marketplace.
Sunny
Beach Technology - Interactive voice response (IVR) software
for TAPI voice modems or telephony cards. Software uses touch
tone, speech recognition and text-to-speech generation to interact
with callers.
Symago
IVR - Provides design, implemention, and support for
interactive voice response (IVR / VRU) systems and contact center
technologies of multiple vendors such as Generations, Periphonics,
and Speechworks.
System
Development Company of NH - Markets IntelliDESK a PC-based
auto attendant console and other call handling systems using
speech recognition. Provides directory, messaging, paging,
on-call, faxing and emergency procedures.
Telephonetics
Interactive Voice Systems Ltd. - Speech recognition and
computer telephony specialists largely affiliated with the UK
cinema industry. Products include voice dialers, contact portals,
bespoke development and technical consultancy.
Telesoft
- Provides a variety of IVR systems, school to home communication,
voicemail, autodialers, auto attendant, reminder software for
doctors and other businesses.
TeleWare
plc - Develops computer telephony software for communication
solutions including; personal numbering, hot desking, unified
messaging, CTI and IVR. Based in UK.
Test
Tool for IVR's - Voice Prover is a tool for load testing and
monitoring IVR systems.
Thinphone
- Subscription based simple email-to-phone or fax service for
reminders and alerts. Text-to-speech delivery to one or more
phones.Can also deliver .DOC, .WAV and .MP3 files. Not for
solicitation or telemarketing.
True
Data - Reseller for Dialogic hardware or PC-PBX's in general
including TeleVantage software, Music Telecom hardware, VOIP
solutions, telephones, headsets, call center goodies.
TSPForum
for Nortel Meridian PBX - Informational site about Nortel
Meridian PBX systems. Contains error messages, set descriptions
and a compendium of incidental but useful information.
TuVox
Inc. - Provides custom built call center speech products
including call routing and connect to live agent applications.
Typefrag.com
- Ventrillo (VOIP) hosting and Ventrillo servers provided by
Typefrag.
Ubicall
Communications - European provider of speech applications.
Voxplorer Receptionist uses speech recognition to automate
telephone operator switchboard. Handles regional accents.
Vail
Systems - Develops and hosts carrier-grade VoIP and PSTN
communications solutions utilizing speech recognition and
text-to-speech. Services include: next-generation IVR systems,
managed call routing, IP voice conferencing, IP Centrex, enhanced
voice mail, outbound call campaign automation, and VoiceXML
applications.
Versay
Solutions - Develops caller speech solutions. Full lifecycle
support - from application discovery to custom development and
ongoing maintenance and monitoring.
Virtual
Hold Technology - Innovative IVR callback software which uses
speech recognition to schedule a live person call back rather than
having customer wait in the on hold queue forever. Also includes
ability to post a return call time "meter" to customer's
browser.
VocalNet
- Specializes in providing speech applications and solutions;
speech recognition, text-to-speech, and voice verification
technologies including Arabic.
VocalTec
- Markets software that enables voice and multimedia
communications over packetized networks, the Internet and
intranets. Also develops open systems to bridge the Internet to
the public switched telephone network.
Voice
Metrix Corp. - Provides custom computer telephony software,
IVR systems and product development specializing in the judicial
marketplace.
Voice
Robots GmbH - German based specialists for computer telephony,
IVR and speech applications. Products recognize natural language
to query databases, internet or intranet. Fast development
environment.
The
Voice User Interface Company - Consultancy that provides
expertise in the design, development and evaluation of telephony
based voice user interfaces. Specializes in the details of dialog
design, grammar development, voice branding, dialog failure
recognition strategies.
VoiceGenie
- Allows hands free, eyes free web access from any phone.
Complements WAP wireless web phones. Uses speech recognition, text
to speech, and VoiceXML.
Voice4net
- Designs, develops, implements, and hosts custom IVR/Web
self-service solutions for touchtone phone or web browser. Has a
'try it before you buy it' option for multi office enterprises.
Voicesoft
Speech Driven Multi Resource Scheduling - Provides
infrastructure software that enables automated enterprise wide
self-service scheduling and management.
VoxSurf
- Provides messaging applications - email, voicemail and unified
communication API, and mobile messaging VoiceSMS).
WebSpeak
Inc. - Provides IVR, internet information and payment systems
for government agencies, e-commerce web design for government and
the private sector.
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